Privacy policy

1. Introduction

This Privacy Policy explains how Transform Business Pro (“Transform Business Pro”, “we”, “us”, or “our”) handles personal information in connection with www.transformbusinesspro.com (the “Website”). The website provides business consulting, marketing, leadership, training, implementation and related business transformation services, and includes enquiry/consultation and newsletter functionality.

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2. Who Operates the Website

Business: Transform Business Pro

Address: Room no. JS3, Heavenly Plaza, Padamugal, Kochi, Kerala, India

Privacy contact: info@transformbusinesspro.com

Phone: +91-7025 708 999

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3. Information We Collect

The publicly visible consultation/callback form requests full name, email address, phone number, company name, country, state and area of interest. The website also provides an email subscription form. The business has confirmed that newsletters and promotional emails are sent to subscribers. We may also receive information that you voluntarily provide when communicating with us or engaging our services.

4. How We Use Information

We may use personal information to respond to enquiries and consultation requests, communicate about requested services, manage newsletter subscriptions, provide requested information, administer client relationships, maintain business records, protect the Website, and comply with applicable legal obligations. Where you have subscribed to marketing communications, we may use your contact information to send newsletters and promotional communications, subject to applicable law and your ability to opt out.

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5. Forms and Lead Information

Information submitted through website forms may be used to evaluate and respond to business enquiries and to communicate with prospective or existing clients. The website is operated using Wix, and the business has confirmed that Wix is used for handling website/lead information.

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6. Wix and Website Technology

The website uses Wix as its website platform. Wix may process technical and website-related information as necessary to provide its services. Wix may use cookies or similar technologies for functions such as security, operation, performance and other purposes described in its own policies. The exact cookies active on the website can change and should be verified through a current technical cookie scan.

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7. Cookies and Similar Technologies

The website may use essential, functional, performance, analytics or other cookies and similar technologies.

The exact cookie names, durations and providers were not fully established from public inspection. The business should maintain a current cookie inventory and provide any consent mechanism required by applicable law.

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8. Analytics

The business has confirmed use of Google-related analytics/tracking. The exact Google product(s), configuration, events and data-sharing settings should be maintained in the website's technical privacy inventory. Where applicable, Google technologies may collect technical and usage information in accordance with their respective terms and privacy documentation.

9. Marketing and Communications

The business has confirmed that consultation enquiries may also be used for marketing communications and that newsletter subscribers may receive both newsletters and promotional emails. You may opt out of marketing communications through the unsubscribe mechanism in the relevant email or by contacting info@transformbusinesspro.com. A request to stop marketing communications does not necessarily require deletion of information that must be retained for legal, contractual or legitimate business purposes.

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10. Sharing of Personal Information

Personal information may be accessed or processed by service providers supporting Website operation, communications, analytics, payment processing, hosting, business administration or client-service delivery. The website uses Wix, and the business has indicated use of payment gateways and Google-related analytics. The exact provider list should be kept current as services change. We do not state that personal information is sold or rented because such a practice was not established from the information provided.

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11. Payment Information

The website may facilitate payments through a payment gateway. Payment information may be processed by the applicable payment service provider. The business should confirm the exact payment gateway(s) and update this Policy if a specific processor should be named. We do not intend this Policy to represent that Transform Business Pro stores full payment-card numbers unless separately confirmed.

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12. International Processing

The business operates from India and serves customers in India and internationally. Because third-party technology and service providers may process information outside India, international processing or transfers may occur. The exact locations and safeguards should be confirmed against the providers actually used. Where applicable law requires a lawful transfer mechanism or additional safeguards, those requirements should be addressed.

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13. Data Retention

The business has elected to use reasonable legal/business retention rather than a fixed period. We retain personal information for as long as reasonably necessary for the purposes for which it was collected, applicable contracts, legitimate business needs, legal obligations, dispute resolution and enforcement of rights, subject to applicable law. Different categories of information may be retained for different periods.

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14. Data Security

We take reasonable technical and organisational measures appropriate to the information we process to protect against unauthorised access, loss, misuse, alteration or disclosure. No method of transmission or storage can be guaranteed to be completely secure.

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15. Privacy Rights

Depending on your location and the law applicable to your information, you may have rights including access, correction, deletion, restriction, objection, portability and withdrawal of consent. You may submit a privacy request to info@transformbusinesspro.com. We may need to verify your identity before completing a request.

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16. India and Other Applicable Privacy Laws

The business is based in India and serves users internationally. The privacy rights and obligations applicable to a particular person depend on the relevant law and circumstances. Where applicable, we will process personal information in accordance with mandatory privacy and data-protection requirements. This policy does not represent a guarantee of compliance with any particular jurisdiction's law.

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17. Children's Privacy

The website and services are intended for users aged 18 or older and are not directed toward children. We do not knowingly seek to collect personal information from persons under 18 through the Website.

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18. Third-Party Websites and Services

The Website may contain links to or integrations with third-party websites and services. Those third parties operate under their own terms and privacy policies. We are not responsible for the independent privacy practices of third-party websites or services.

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19. Client Information

When a client provides personal information relating to its employees, customers, suppliers or other individuals as part of a service engagement, the parties' roles and responsibilities should be governed by the applicable client agreement and mandatory law. This Website Privacy Policy does not by itself determine whether Transform Business Pro acts as a controller, processor, service provider or equivalent role for every category of client information.

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20. Data Deletion

You may contact us to request deletion of personal information where applicable. Deletion may be subject to legal, contractual, security, accounting, dispute-resolution or other lawful retention requirements.

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21. Changes to This Policy

We may update this Privacy Policy when our website, services, data practices or legal obligations change. The updated version will be published with a revised effective or last-updated date.

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22. Contact Us

Transform Business Pro
Room no. JS3, Heavenly Plaza, Padamugal, Kochi, Kerala, India
Email: info@transformbusinesspro.com
Phone: +91-7025 708 999